EZNET Dial-Up FAQ
There are several possibilities:
Why am I getting disconnected?
Line noise may be the cause. Try lowering the port speed on the modem, or enter an init string.
I have a Rockwell HCF modem. Why can't I connect at 56k with EZNET?
The HCF chipset is notorious for its incompatibility issues (click here for more info). The highest you can connect with an HCF based modem is 41.3k.
My HSP modem will connect fine once and then won't connect again. How do I fix this?
The HSP modems are software controlled, so rebooting the computer may help. If not, an init string may be needed.
When I try to connect my computer tells me that Windows cannot detect my modem. Is EZNET down?
Reboot the computer. If the problem persists, contact your computer manufacturer for hardware support.
When I try to dial EZNET, an error says, "No Dial Tone". What do I do?
The modem is not picking up the phone line. Make sure the phone cord from the wall jack is plugged into the correct port on the back of the computer. If this doesn't help, try rebooting the system.